When your computer starts acting up, you may be tempted to try and fix it. But before you do, think about the repercussions, if you are not really sure of what you are doing. I understand, you don’t have a lot of time to wait on someone to come fix your issue. We are all busy and in a hurry these days. If you are a business, time really becomes an issue. However, you could make the issue even worse. Which causes more down time and more money. So is hiring a professional to fix your computer the best avenue?
Often when trying to fix your own computer, the little problem ends up becoming a big problem. Sometimes, what you think the problem is, isn’t really that at all, so you just created a second problem. There is software all over the internet that guarantees to speed up your computer. What most people don’t know, these type software removes files and registry entries that you might actually need.
In the end, you could end up costing yourself more time and money. So, I feel it is better to let a professional to fix your computer. A professional will create backups and do everything that can be done not to lose your information or your configuration.
Real IT Technicians Listen
A good IT technician will first listen to what you do and how you do it. This is crucial to understand what is the actual issue. IT Techs aren’t mind readers, they have to take a crash course in your process and then see what isn’t working right. They are not going to be able to take over your job or what you do at home. However, taking the time to understand your method and seeing where it fails, is part of a professionals job.
Supplying a good description of the issue is very beneficial and is a great start for the tech. IT Techs have to learn to try to understand the description that “the computer is acting funny.” That is why you want a professional, they will know the questions to ask and how to get you to show them where the real issue lies.
Giving You Practical Advice
Every computer comes with an expiration date, they were never intended to last forever. Usually, 5 years is the best you are going to get out of a computer. Due to aging hardware and constant OS and browser security and upgrades. Old computers cannot function properly and become vulnerable to cyber-attacks.
A good IT technician will point these things out and advise you not to try and upgrade a machine that is more than 5 years old. That process will slow your computer down as the new OS’s and other software cannot run on older hardware properly. RDPShop IT Services in Knoxville TN has your best interest in hand, both in performance and saving you time and money.
A good IT tech isn’t going to load the customer up with acronyms like CPU, RAM, CDFS or CDMA. The true part of a professional to fix your computer is helping you understand. Understand the issue, what caused it and how to avoid it if possible in the future. Approaching the client with big talk, acronyms and big pricey upgrades is a sales approach. A good IT professional is going to be altruistic and be as helpful as they can be.
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