Computer Repair In Knoxville TN & Professional IT/Web Services

Quality Residential and Commercial On-Site and Web Solutions

865-321-1015

computer repair knoxville tn

Onsite Repair

Many hardware repairs can be done onsite, no need to take your computer to a shop when it can come to you. RDPShop can come to you and make most repairs at you home or office. 

onsite computer repair

Onsite IT Services 

Onsite services include WIFI setups repairs, setting up an in home office and printer. Network issues in home or business. Ask about all residential and business services provided.

knoxville tn

Location Visits Starting $30

You will find RDPShop Services is the cheapest price you will find in the Knoxville and Surrounding areas. Onsite diagnostic visit is only $30. If I can't fix your issue, then you do not pay.

Computer Repair in Knoxville TN Services

Complete Computer Solutions: Hardware and Software

Computer issues often stem from hardware failure or software conflicts. Whether you need a critical hardware upgrade or OS troubleshooting, RDPShop IT Services provides expert diagnosis and repair. We offer comprehensive support for Windows PCs, Macs, and Chromebooks.

On-Site Computer Repair in Knoxville TN

Many IT issues can be resolved right at your front door. You don't always need to haul your desktop or laptop into a shop. RDPShop IT Services offers convenient on-site scheduling to diagnose and repair your system at your home or business. We are your go-to mobile Knoxville TN computer repair service.

New PC and Printer Setup

Just bought a new system? We take the frustration out of unboxing. We provide professional on-site setup for PCs and printers, ensuring everything is configured for your specific home or business needs before we leave.

Networking and Managed WIFI Solutions

A slow or "dead" network is a major bottleneck. We optimize your connectivity, troubleshoot WIFI dead zones, and ensure your networking hardware is secure and high-performing for all your devices.

Professional Software Installations

Need specialized software for work or hobbies? RDPShop IT Services handles the installation and configuration of your purchased programs. From business suites to creative tools, we ensure your software is compatible and running at peak performance.

Malware, Spyware, and Virus Removal

Digital threats and marketing scams are becoming more sophisticated every day. If your browser is being redirected or your computer is locked by malware, we can help. Our Knoxville TN computer repair specialists will clean your system and restore your privacy. 

Security Camera Installation and Management

Protect your property with professional surveillance. We install both wireless and hardwired IP camera systems for homes and businesses. While we are known for computer repair, our technical expertise extends to full security integration.

Windows Password Recovery and Unlock Services

Locked out of your own computer? Don't wipe your hard drive and lose your data just yet. We can often reset Windows Admin passwords and get you back into your system without the need for a full factory reset. 

Warranty Support and Manufacturer Liaison

Dealing with manufacturer tech support can be a nightmare of scripts and language barriers. I have extensive experience navigating these technical support channels and can act as your advocate to ensure your warranty is honored and your equipment is fixed properly.

IT and Web Solutions

Services Available for your business or home

computer repair in knoxville tn

Computer Repair

Business or Personal

Work on most types of computer setups, laptops and more. Malware, Viruses and Speed solutions...

knoxville tn computer repair

Home Networking

Business or Personal

WIFI and network setups, optimize current or ensure you have connectivity and security, all devices.

computer repair in knoxville tn

Backups - Disaster Recovery

Business or Personal

Does your business have a good back up or disaster recovery plan to protect your data? Are you backing up your home computer?

knoxville tn computer repair

Business Networking

Business

Many small local businesses are running a risk in security by using WIFI. Network improvements and setup services available.

website services

Business Applications

Business

Many small local businesses do not use the proper software and applications for their business needs. Evaluations and solutions available.

computer repair in knoxville tn

Graphic Designs

Business or Personal

Often a Logo isn't all that is needed to brand yourself. Ads, Banners, Custom Headers and more, all offered. Graphics are used for many reasons.

website services

Website Development

Business or Personal

Customized built websites for whatever your need is. Many local businesses need online recognition.

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Custom Logo Designs

Business or Personal

No matter for business or personal, if you want to create your brand, it helps to have a logo.

About RDPShop IT Services


Over 20 Years of IT, Networking, and Business Expertise

With more than two decades of IT and business management experience, including tenures at two major global corporations. I understand that technology is the backbone of your success. Whether you are a residential customer or a local business, your network infrastructure must be secure, fast, and reliable. I bring enterprise-level standards to every job, ensuring your systems run smoothly so you can focus on what matters.

Over 20 Years of IT, Networking, and Business Expertise

I started this company because I believe in true customer service. I am committed to supporting our local community by offering expert technical support without "ripping into" your wallet or business profits.

“I am the only service in the area that offers customers a 100% free initial analysis.”

computer repair in knoxville tn

All You Got To Do Is Get In Touch

onsite computer repair

865-321-1015

Hours

M-F 8am to 5pm

Sat - Check Availability

knoxville tn computer repair

support@rdpshop.services

Email checked regularly

Will reply within 24 hours


website designs

Go to the 

Contact Form to leave a message

Will reply within 24 hours

knoxville tn website designs

Go to the 

Request for Quote Form to leave a message

Will reply same day

What People Are Saying...

computer services knoxville tn

Straight Shooter...

Rodney is as good as they come!! Very fair, professional and far more affordable than other services. He is the best Knoxville TN Computer Repair around.

Steve Maynard (Stevie Reno Investigations)

Computer Repair Knoxville TN

Very honest,kind company...

They recovered all my data from my broken laptop that I thought I wouldn't get back. They also upgraded to Bluetooth on my laptop so now I'm up to date lol but it took no time to get it back after waiting on parts ordered. Highly recommend and I would go back!

Travis Taylor

IT Services Knoxville TN

Professional, friendly, and thorough...

He quickly diagnosed the problem between computer and printer, and corrected it. He described his professional background relating to this problem, and I will recommend his services to others.

Rebecca Benjamin

FAQ

These are the most common questions we get about what we do: Click on the questions for answers...

What types of services do you provide?

RDPShop services provides computer repair and IT services for Knoxville TN and surrounding area. Some remote support could be done as well for those needing help nationally. We also cover website building and design, local SEO marketing, backup and disaster recovery services, graphic designs to help build your brand and identity, networking, in-home and remote computer/software training and business applications and software services. I am sure there are some other technical issues that may not be listed here, so the best thing is, if you are not sure, contact us and just ask. We are here to help.

How does RDPShop Services charge for computer repair?

The charge is $80 for the first hour, However, there is no 1-hour minimum charge. There is a $30 service fee, which is applied to the time that is one hour or more. The service fee is for anything less than 30 minutes. If I am at your location for less than 30 minutes, you are only charged the Service Fee. Often, RDPShop will charge by project, which means savings for you. For example, if a tech goes on-site and finds that your audio isn't working because the speakers were turned off, the charge could be only $10 total. Also, RDPShop IT Services will not charge you if the issue can't be resolved.

Do you work Weekends?

Under normal circumstance No. However, if you are a business with an emergency, or the weekends is the only time we can help you at home. We will do our best to help you out. This applies to  both residential and businesses, however businesses will take priority.

Do you only support businesses?

No, every service we provide is for both home users and small businesses. 

For all other Frequently Asked Questions (FAQ), click the button to see the full page

Don't be afraid to Ask: Conversations Are Free!

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